How to force-close apps

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If you are streaming via an app, such as the Netflix or Disney+ app, you should force-close it and reopen it each time you change VPN server location. Below are instructions for force-closing an app on iOS, Android, Android TV, Fire TV/Fire Stick, and Apple TV.

iOS

1. On your iOS device, swipe up from the bottom of the homescreen, keeping your finger pressed until app previews appear on the left.
2. Swipe to find the app preview you want to force-close.
3. Swipe up to close the app.

Android

1. On your Android device, open your multitasking interface. The way to do this varies depending on your device:
   • If your device has three icons at the bottom of the screen, tap either the three vertical lines icon or the square icon.
   • If your device features a single horizontal line at the bottom of the screen, swipe up from the bottom to the middle of the screen, hold for a second, then release.
2. Swipe to find the app preview you wish to force-close.
3. Swipe to close the app. The direction you need to swipe will vary depending on your device.

Android TV

1. Go to Settings.
2. Select Apps, and scroll to find the app you want to force-close.
3. Select the app, then select Force Stop.

Fire TV/Fire Stick

1. Go to Settings.
2. Select Applications > Manage Installed Applications.
3. Scroll to find the app you want to force-close.
4. Select the app, then select Force Stop.

Apple TV

1. Double-click the TV icon on your remote to see the apps currently running.
2. Swipe to find the app preview you want to force-close.
3. Swipe up to close the app.

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